You may need to visit an emergency dentist during the course of your lifetime, many people do. A variety of incidents or even an infection can send a patient to the emergency room or to an emergency dentist’s office. Over the years, we have developed a protocol, which we use on the phone, to make sure we get a clear understanding of what your emergency is. We have no intention of keeping you on the phone for any length of time. Rather, it is our aim to understand your situation, get a feel for what caused the circumstances, and then give you solid steps to take that will help minimize any permanent damage to your mouth while you prepare to come in. Understanding that people often have an emotional response to injury or dental pain, our team is very empathetic and will do their best to soothe your nerves as well as get a preliminary diagnosis.
If you visit an emergency dentist, we understand you are coming in because the pain is extremely severe or because you have a serious accidental dental injury. The very fact, that you are seeking medical attention, tells us that we need to get you in as soon as possible. To that end, we need to get a proper assessment of the situation and determine what your next steps should be. While we have you on the phone, we are also preparing for your visit and giving you instructions on how to be prepared as well. It is strongly advised that you have someone with you during this process and have someone drive you in as it is never a good idea to drive when you are impaired by pain or pain medication.
Here are some of the questions we may ask you:
Are you bleeding? This is important for us to know so that we can give you advice on stopping the bleeding. Additionally, we will want to know how much you are bleeding and what steps you have taken to stop the bleeding. If we determine that it is excessive we may recommend that you go to the emergency room instead of our office. We do not want you to lose a lot of blood, and if the bleeding is mild we can advise you on ways to stop the bleeding on your way in.
Is the tooth still attached? Whether or not your tooth is still in its cavity and attached is an important piece of information. If it has fallen out we can provide you with information on what you need to do to keep it safe during transport to our office. In general, we recommend locating the tooth and rinsing it in warm water without touching the roots. Then, it should be placed in a glass of milk for preservation. If necessary, you can even stop at the local gas station to buy milk on the way into our emergency dentist office. This may make it possible for us to reattach the tooth when you get here.
